Good organization makes for wonderful travel experiences

First-Class Service for Tour Operators

Planning and organising trips requires great care and a high standard of service. ETI experts supports your administration with professional and service-oriented debt management, freeing up valuable staff resources.

Regardless of the reason for your outstanding debts – for example:

• outstanding balance payments,
• cancellation fees,
• rebooking fees,
• no-shows without timely cancellation,
• outstanding payments for additional services, or
• returned direct debits.

We handle the professional processing of your claims and relieve the burden on your staff with an efficient and transparent debt collection process.

ETI experts achieves an above-average success rate with its debt collection process.

Your good reputation is safeguarded

We handle every step of professional debt management on your behalf:

• relieving your administration with our back-office service,
• the pre-court dunning procedure,
• the court dunning procedure to obtain a legally enforceable judgement*.

Our debt collection system is fast, secure and successful. A progressive series of reminder stages ensures an effective debt recovery process. You can view the current status of the process at any time via your secure customer login.

*Costs may be incurred in judicial debt collection proceedings. Find out more here.

Please contact us. We’d be happy to provide you with a bespoke quote that’s perfectly tailored to your company’s requirements.