How order suddenly reigns in the parking lot!
Peter Häfele is the store manager of a supermarket in the city centre of Leonberg. His customers keep complaining to him that they hardly ever find any available parking spaces. You only want to quickly go to the supermarket after work, but even a second tour of the parking lot produces no success in finding a free parking space. Are the other cars even allowed to be there? And sometimes a vehicle occupies two parking spaces because it is parked at an angle. In the immediate vicinity are a large medical center, a fitness center, and the largest cinema in the city – they have a high occupancy rate of parking spaces at certain times. The 25 parking spaces in the supermarket are often occupied by other users. Peter Häfele fears losing customers because of the parking situation.
Determine the rules of use yourself
Parking space has become a valuable asset – especially in inner-city areas or in an environment with high parking needs. The supermarket manager decides to have his parking spaces professionally monitored. He lays down the rules for their use himself and puts up appropriate signs:
- His customers are allowed to park free of charge for 60 minutes with a parking disc.
- Should the 60 minutes be exceeded, a contractual penalty of EUR 20 is due.
- When customers present a receipt, then goodwill takes effect.
A temporary worker monitors compliance with the rules at 30-minute intervals. The ETI park app is used to register the parking offenders. The system is simple and effective.
The ETI park app is free of charge
Users receive the ETI park app free of charge. All they have to do is register the incorrectly parked car via app, forward it and attach a notification card to the windshield. ETI park and its affiliate company SO Rechtsdienstleistungen then handle the entire process professionally – always in a discreet and customer-friendly manner, preserving the image of their clients. Years of experience in working with local authorities and regulatory authorities, combined with sophisticated app technology, make everything perfect: Parking management is effective and successful.
ETI park buys the outstanding claim
When routine surveillance becomes routine, there are only benefits for car park managers:
- The app is and remains free of charge.
- The app is easy to use and can be quickly explained in practice.
- The administrative effort is almost zero.
- Each reported parking offender generates income for the users and this in turn helps to offset their expenses.
- The company image is always maintained, as the processing is friendly and accommodating.
- Redemptions are also possible.
Parking disc, barrier, floor sensors, camera surveillance or parking ticket machine
Regardless of the technology used for parking lot surveillance, ETI park takes over the management – with or without the app. Infringements of the rules are monitored, car owner data is determined and the specified claims collected from the parking offenders. Communication is friendly and, if necessary, related to the specific individual case. Goodwill and customer friendliness are our top priority.
Before – After
After six months, store manager Peter Häfele notices that there are significantly fewer complaints and that the parking situation has clearly changed in his favor. He learns from colleagues who have their supermarkets in industrial and more rural areas that they have also successfully used the ETI park app there. They even make a profit from selling the claim.