Loading...

Current information from ETI experts

"20 years ago one of our first debt collection customers was an online shop. We have developed our individual debt collection management with and for online shops. But even in the age of digitalisation, personal contact is still our main focus, in addition to technological development," says ETI experts founder and CEO Ralf Niermann, describing his experiences in the online shop industry. (more…)
Read more
WORK @ETI experts - Werde Teil der ETI Family

Mit dem Laden des Videos akzeptieren Sie die Datenschutzerklärung von YouTube
Many questions arise, what is it like to work in a debt collection company like ETI experts? What does ETI experts offer me; does the company embody the same values so that I can identify myself with it? Get your own impression and watch the video now. We stand for experience, transparency and innovation. If you like, have a look at our career-site – there may be a suitable position for you! (more…)
Read more
ETI experts - Dein Partner für modernes Forderungsmanagement (Imagefilm)

Mit dem Laden des Videos akzeptieren Sie die Datenschutzerklärung von YouTube
My father received an unjustified reminder from a debt collection agency in 2002. Then he thought about the fact that a) he is certainly not the only customer who has ever missed paying a bill in the rush of everyday life and b) he offers companies and businesses a solution to make things better. (more…)
Read more
As a debt collection service provider, we have a special responsibility in times of crisis: it is important to us to support our customers – sports clubs, craft businesses, online shops, industrial and commercial enterprises, medical supply stores, medical practices, property managers and parking space managers – in securing their liquidity and livelihood. However, we also have understanding for debtors who are unable to pay their bills as a result of the Corona crisis. We would like to give them […]
Read more
  • Category: General
ETI experts starts the new decade with great vigour. We are known for our customer-oriented and image-preserving service - and it is precisely this service that we will continue to focus on in 2020. What leads us to the home stretch? Communicative strategies For us, first priority is the individual contact with both our clients and our debtors. In the age of digitisation, personal contact often takes the back seat. As ETI experts, however, we would like to continue in […]
Read more
In the Spotlight: ETI experts

Mit dem Laden des Videos akzeptieren Sie die Datenschutzerklärung von YouTube
  • Category: General
Interview with Joyce Niermann The Key Account Manager at ETI experts joins Parking Network for an In the Spotlight interview to share more about ETI experts, its services and its future.
Read more
  • Category: General
Update for the main topics of payment processing We at ETI experts are striving to be as digital as our clients! At this year’s Payment Summit – November 06 to 07 in Hamburg – we could collect a lot of impressions about payment processing. The following highlights were particularly interesting and rewarding for us: Comprehensive payment portfolio The starting point for uncompleted payments is the fact that 60 percent (!) of all purchases are being stopped because the clients are […]
Read more
German, Austrian and Swiss joint congress on technical orthopaedics On the 15th and 16th of March 2019, ETI will have an information stand at the orthopaedic specialist congress ISPO in Augsburg. It is the first time that the three German-speaking ISPO societies from Germany, Austria and Switzerland have held a congress together. (more…)
Read more
Why the outsourcing of administrative everyday business makes sense Companies in every sector must confront market competition on many levels, in particular in customer services. A client who wants to be treated well expects a total service. For example, if a client sees an attractive offer on the company website, they will want to claim it exactly as it is, for themselves. If the provider cannot implement their own offer perfectly, the customer is only one mouse click away from […]
Read more
Plain text is expressly permitted Even collection agencies make an effort when it comes to their image. They do not just work to preserve the image of their customers, for whom they demand outstanding invoices. Collection is demanding from a marketing perspective, and in the wording of dunning notices there is a fine linguistic line between emphasis and politeness. In a pioneering judgement, the German Federal Supreme Court has strengthened collection agencies in their ability to place appropriate pressure on […]
Read more