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Current information from ETI experts

A new decade is dawning – we’re off to a good start

A new decade is dawning – we’re off to a good start

  • Category: General
ETI experts starts the new decade with great vigour. We are known for our customer-oriented and image-preserving service - and it is precisely this service that we will continue to focus on in 2020. What leads us to the home stretch? Communicative strategies For us, first priority is the individual contact with both our clients and our debtors. In the age of digitisation, personal contact often takes the back seat. As ETI experts, however, we would like to continue in […]
In the Spotlight: ETI experts

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Parking Network Spotlight

  • Category: General
Interview with Joyce Niermann The Key Account Manager at ETI experts joins Parking Network for an In the Spotlight interview to share more about ETI experts, its services and its future.
Payment Summit 2019 – The Future of Payment in Retail

Payment Summit 2019 – The Future of Payment in Retail

  • Category: General
Update for the main topics of payment processing We at ETI experts are striving to be as digital as our clients! At this year’s Payment Summit – November 06 to 07 in Hamburg – we could collect a lot of impressions about payment processing. The following highlights were particularly interesting and rewarding for us: Comprehensive payment portfolio The starting point for uncompleted payments is the fact that 60 percent (!) of all purchases are being stopped because the clients are […]
ETI at ISPO AHEAD 2019

ETI at ISPO AHEAD 2019

German, Austrian and Swiss joint congress on technical orthopaedics On the 15th and 16th of March 2019, ETI will have an information stand at the orthopaedic specialist congress ISPO in Augsburg. It is the first time that the three German-speaking ISPO societies from Germany, Austria and Switzerland have held a congress together. (more…)
Competitive advantage back office

Competitive advantage back office

Why the outsourcing of administrative everyday business makes sense Companies in every sector must confront market competition on many levels, in particular in customer services. A client who wants to be treated well expects a total service. For example, if a client sees an attractive offer on the company website, they will want to claim it exactly as it is, for themselves. If the provider cannot implement their own offer perfectly, the customer is only one mouse click away from […]
German Federal Supreme Court strengthens collection agencies

German Federal Supreme Court strengthens collection agencies

Plain text is expressly permitted Even collection agencies make an effort when it comes to their image. They do not just work to preserve the image of their customers, for whom they demand outstanding invoices. Collection is demanding from a marketing perspective, and in the wording of dunning notices there is a fine linguistic line between emphasis and politeness. In a pioneering judgement, the German Federal Supreme Court has strengthened collection agencies in their ability to place appropriate pressure on […]
PHISHING – ETI warns of fake emails

PHISHING – ETI warns of fake emails

Fake emails with ETI logo in circulation At the moment there are fake emails in circulation which give the appearance of being from EuroTreuhand Inkasso (ETI). These emails use the ETI logo and at first glance do not seem to be fake. The fake emails call for fictitious payment obligations (known as "phishing"). (more…)
ETI sponsors a good cause

ETI sponsors a good cause

13th Glückstour: a cycling tour for chimney sweeps The Glückstour: from the 20th to the 26th of June 2018, around 30 chimney sweeps from all over Germany cycled from Düsseldorf to Hamburg for a good cause. Their goal: to collect as many donations as possible. For 13 years, the proceeds from Glückstour initiatives have been donated to help children with cancer and their families. (more…)
ETI: ideally situated with regard to data protection

ETI: ideally situated with regard to data protection

EU General Data Protection Regulation The corporate philosophy at ETI – competent and fair – also applies particularly to the new data protection rules according to the General Data Protection Regulation (GDPR). ETI has always been competent when it comes to data protection. (more…)