Current information from ETI experts
"20 years ago one of our first debt collection customers was an online shop. We have developed our individual debt collection management with and for online shops. But even in the age of digitalisation, personal contact is still our main focus, in addition to technological development," says ETI experts founder and CEO Ralf Niermann, describing his experiences in the online shop industry. (more…)
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ETI experts starts the new decade with great vigour. We are known for our customer-oriented and image-preserving service - and it is precisely this service that we will continue to focus on in 2020. What leads us to the home stretch? Communicative strategies For us, first priority is the individual contact with both our clients and our debtors. In the age of digitisation, personal contact often takes the back seat. As ETI experts, however, we would like to continue in […]
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Update for the main topics of payment processing We at ETI experts are striving to be as digital as our clients! At this year’s Payment Summit – November 06 to 07 in Hamburg – we could collect a lot of impressions about payment processing. The following highlights were particularly interesting and rewarding for us: Comprehensive payment portfolio The starting point for uncompleted payments is the fact that 60 percent (!) of all purchases are being stopped because the clients are […]
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